Many credit card solicitations urge you to
accept the offer before it expires! DO NOT accept any offer until you know the
following terms. Know these terms will help you shop around for the best credit
card deal.
Chances are you've received your share of "pre-approved" credit
card offers in the mail, some with low introductory rates and other perks.
Here's what all those confusing terms actually mean!
- Credit Card Terms
- Annual Percentage Rate
- Free Period (grace periods)
- Annual Fees
- Transaction Fees and Other Charges
- Balance Computation Method for the Finance
Charge
- Previous Balance
- Two-cycle Balances
- Other Costs and Features
- Special Delinquency Rates
- Receiving a Credit Card
- Card holder Protections
- Prompt Credit for Payment
- Refunds of Credit Balances
- Errors on Your Bill
- Unauthorized Charges
- Disputes about Merchandise or Services
- Shopping Tips
- Finance Charge Table
- Consumer Help
If you've fallen behind on your
bills, especially credit cards, don't panic. You may have several good options
available to you. Your success starts by assessing your current situation and
finding a trusted service provider that is licensed in your state.
How iDebtAssistance.com Works:
Up 1. Credit Card Terms
A credit card is a form of borrowing that often involves
charges. Credit terms and conditions affect your overall cost. So it's wise to
compare terms and fees before you agree to open a credit or charge card
account. The following are some important terms to consider that generally must
be disclosed in credit card applications or in solicitations that require no
application. You also may want to ask about these terms when you're shopping
for a card.
Up
2. Annual Percentage
Rate.
The APR is a measure of the cost of credit, expressed as a
yearly rate. It also must be disclosed before you become obligated on the
account and on your account statements.
The card issuer also must disclose the "periodic rate"
the rate applied to your outstanding balance to figure the finance charge for
each billing period.
Some credit card plans allow the issuer to change your APR when
interest rates or other economic indicators called indexes
change. Because the rate change is linked to the indexs performance,
these plans are called "variable rate" programs. Rate changes raise or lower
the finance charge on your account. If you're considering a variable rate card,
the issuer must also provide various information that discloses to you:
- that the rate may change; and
- how the rate is determined which index is used and what
additional amount, the "margin," is added to determine your new rate.
At the latest, you also must receive information, before you
become obligated on the account, about any limitations on how much and how
often your rate may change.
Up 3. Free Period.
Also called a "grace period," a free period lets you avoid
finance charges by paying your balance in full before the due date. Knowing
whether a card gives you a free period is especially important if you plan to
pay your account in full each month. Without a free period, the card issuer may
impose a finance charge from the date you use your card or from the date each
transaction is posted to your account. If your card includes a free period, the
issuer must mail your bill at least 14 days before the due date so you'll have
enough time to pay.
Up 4. Annual Fees.
Most issuers charge annual membership or participation fees.
They often range from $25 to $50, sometimes up to $100; "gold" or "platinum"
cards often charge up to $75 and sometimes up to several hundred dollars.
Up 5. Transaction Fees and Other Charges.
A card may include other costs. Some issuers charge a fee if
you use the card to get a cash advance, make a late payment, or exceed your
credit limit. Some charge a monthly fee whether or not you use the card.
Up 6. Balance Computation Method for the Finance Charge.
If you don't have a free period, or if you expect to pay for
purchases over time, it's important to know what method the issuer uses to
calculate your finance charge. This can make a big difference in how much of a
finance charge you'll pay even if the APR and your buying patterns
remain relatively constant. See page 10 for examples of how the methods can
affect your costs.
Examples of balance computation methods include the following.
Up Average
Daily Balance. This is the most common calculation method. It credits your
account from the day payment is received by the issuer. To figure the balance
due, the issuer totals the beginning balance for each day in the billing period
and subtracts any credits made to your account that day. While new purchases
may or may not be added to the balance, depending on your plan, cash advances
typically are included. The resulting daily balances are added for the billing
cycle. The total is then divided by the number of days in the billing period to
get the "average daily balance."
Up
Adjusted Balance. This is usually the most advantageous method for card
holders. Your balance is determined by subtracting payments or credits received
during the current billing period from the balance at the end of the previous
billing period. Purchases made during the billing period aren't included.
This method gives you until the end of the billing cycle to pay
a portion of your balance to avoid the interest charges on that amount. Some
creditors exclude prior, unpaid finance charges from the previous balance.
Up 7. Previous Balance.
This is the amount you owed at the end of the previous billing
period. Payments, credits and new purchases during the current billing period
are not included. Some creditors also exclude unpaid finance charges.
Up 9. Two-cycle Balances.
Issuers sometimes use various methods to calculate your balance
that make use of your last two months account activity. Read your agreement
carefully to find out if your issuer uses this approach and, if so, what
specific two-cycle method is used.
If you don't understand how your balance is calculated, ask
your card issuer. An explanation must also appear on your billing statements.
Up 9. Other Costs and Features
Credit terms vary among issuers. When shopping for a card,
think about how you plan to use it. If you expect to pay your bills in full
each month, the annual fee and other charges may be more important than the
periodic rate and the APR, if there is a grace period for purchases. However,
if you use the cash advance feature, many cards do not permit a grace period
for the amounts due even if they have a grace period for purchases. So,
it may still be wise to consider the APR and balance computation method. Also,
if you plan to pay for purchases over time, the APR and the balance computation
method are definitely major considerations.
You'll probably also want to consider if the credit limit is
high enough, how widely the card is accepted, and the plans services and
features. For example, you may be interested in "affinity cards"
all-purpose credit cards sponsored by professional organizations, college
alumni associations and some members of the travel industry. An affinity card
issuer often donates a portion of the annual fees or charges to the sponsoring
organization, or qualifies you for free travel or other bonuses.
Up
10. Special Delinquency Rates.
Some cards with low rates for on-time payments apply a very
high APR if you are late a certain number of times in any specified time
period. These rates sometimes exceed 20 percent. Information about delinquency
rates should be disclosed to you in credit card applications or in
solicitations that do not require an application.
Up
11. Receiving a Credit Card
Federal law prohibits issuers from sending you a card you
didn't ask for. However, an issuer can send you a renewal or substitute
card without your request. Issuers also may send you an application or a
solicitation, or ask you by phone if you want a card and, if you say
yes, they may send you one.
Up
12. Cardholder Protections
Federal law protects your use of credit cards.
Up
13. Prompt Credit for Payment.
An issuer must credit your account the day payment is received.
The exceptions are if the payment is not made according to the creditors
requirements, or the delay in crediting your account won't result in a charge.
To help avoid finance charges, follow the issuers mailing
instructions. Payments sent to the wrong address could delay crediting your
account for up to five days. If you misplace your payment envelope, look for
the payment address on your billing statement or call the issuer.
Up
14. Refunds of Credit Balances.
When you make a return or pay more than the total balance at
present, you can keep the credit on your account or write your issuer for a
refund if it's more than a dollar. A refund must be issued within seven
business days of receiving your request. If a credit stays on your account for
more than six months, the issuer must make a good faith effort to send you a
refund.
Up
15. Errors on Your Bill.
Issuers must follow rules for promptly correcting billing
errors. You'll get a statement outlining these rules when you open an account
and at least once a year. In fact, many issuers include a summary of these
rights on your bills.
If you find a mistake on your bill, you can dispute the charge
and withhold payment on that amount while the charge is being investigated. The
error might be a charge for the wrong amount, for something you didn't accept,
or for an item that wasn't delivered as agreed. Of course, you still have to
pay any part of the bill that's not in dispute, including finance and other
charges.
If you decide to dispute a charge:
- Write to the creditor at the address indicated on your
statement for "billing inquiries." Include your name, address, account number,
and a description of the error.
- Send your letter soon. It must reach the creditor within 60
days after the first bill containing the error was mailed to you.
The creditor must acknowledge your complaint in writing within
30 days of receipt, unless the problem has been resolved. At the latest, the
dispute must be resolved within two billing cycles, but not more than 90 days.
Up
16. Unauthorized Charges.
If your card is used without your permission, you can be held
responsible for up to $50 per card.
If you report the loss before the card is
used, you can't be held responsible for any unauthorized charges. If a
thief uses your card before you report it missing, the most you'll owe for
unauthorized charges is $50.
To minimize your liability, report the loss as soon as
possible. Some issuers have 24-hour toll-free telephone numbers to accept
emergency information. It's a good idea to follow-up with a letter to the
issuer include your account number, the date you noticed your card
missing, and the date you reported the loss.
Up
17. Disputes about Merchandise or Services.
You can dispute charges for unsatisfactory goods or services.
To do so, you must:
- have made the purchase in your home state or within 100 miles
of your current billing address. The charge must be for more than $50. (These
limitations don't apply if the seller also is the card issuer or if a special
business relationship exists between the seller and the card issuer.)
and,
- first make a good faith effort to resolve the dispute with
the seller. No special procedures are required to do so.
If these conditions don't apply, you may want to consider
filing an action in small claims court.
Up
18. Shopping Tips
Keep these tips in mind when looking for a credit or charge
card.
- Shop around for the plan that best fits your needs.
- Make sure you understand a plans terms before you
accept the card.
- Pay bills promptly to keep finance and other charges to a
minimum.
- Hold on to receipts to reconcile charges when your bill
arrives.
- Protect your cards and account numbers to prevent
unauthorized use. Draw a line through blank spaces on charge slips so the
amount can't be changed. Tear up carbons.
- Keep a record in a safe place separate from your cards
of your account numbers, expiration dates and the phone numbers of each
issuer to report a loss quickly.
- Carry only the cards you think you'll use.
Up
19. Finance Charge Table
Here's how some different methods of calculating finance
charges affect the cost of credit: Note the different "total finance charges"
between the Average Daily Balance and the adjusted balance!
|
|
Average Daily Balance (including new
purchases) |
Average Daily Balance (excluding new
purchases) |
|
Monthly rate |
1 1/2% |
1 1/2% |
|
APR |
18% |
18% |
|
Previous Balance |
$4000 |
$4000 |
|
New Purchases |
$500 on 18th day |
$500 on 18th day |
|
Payments |
$3000 on 15th day |
$3000 on 15th day |
|
|
(new balance = $1000) |
(new balance = $1000) |
|
Average Daily Balance |
$2,700 * |
$2500 ** |
|
Finance Charge |
$40.50 (1 1/2% x $270) |
$37.50 (1 1/2% x $2,500) |
* To figure average daily balance (including
new purchases): ($4000 x 15 days) + ($1000 x 3 days) + ($1500 x 12 days) 30
days = $2,700
** To figure average daily balance
(excluding new purchases): ($4000 x 15 days) + ($1000 x 15
days) 30 days = $2500 |
| |
Adjusted Balance |
Previous Balance |
|
Monthly rate |
1 1/2% |
1 1/2% |
|
APR |
18% |
18% |
|
Previous Balance |
$4000 |
$4000 |
|
Payments |
$3000 |
$3000 |
|
Average Daily Balance |
N/A |
N/A |
|
Finance Charge |
$15.00 (1 1/2% x $1000) |
$60.00 (1 1/2% x $4000) |
Up
20. Consumer Help For help, information or
questions about a particular issuer should be sent to the agency with
jurisdiction.
National Banks Comptroller of the
Currency Compliance Management, Mail Stop 7-5 Washington, DC 20219
State Member Banks of the Reserve System
Consumer and Community Affairs Federal Reserve Board 20th & C
Streets, NW Washington, DC 20551
Federal Credit Unions National Credit
Union Administration 1776 G Street, NW Washington, DC 20456
Non-Member Federally Insured Banks Office
of Consumer Programs Federal Deposit Insurance Corporation 550
Seventeenth Street, NW Washington, DC 20429
Federally Insured Savings and Loans, and Federally
Chartered State Banks Consumer Affairs Program Office of
Thrift Supervision 1700 G Street, NW Washington, DC 20552
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